ABOUT US AND IMPORTANT INFORMATION
Monopoly Events Ltd, the event organiser, uses the Ticket Quarter platform to sell tickets to events.
Ticket Quarter is a business division of The ACC Liverpool Group, registered in England at Kings Dock, Liverpool Waterfront, Merseyside, L3 4FP, United Kingdom, with company number 5204033 and ICO registration number Z2822606.
The aim of this privacy notice is to provide you with an overview of what information we may collect about you, how we will use it, how long we will keep it and, most importantly, to inform you of your rights in relation to its processing.
We may collect and process your information when you visit any of the Ticket Quarter websites, purchase products or services through our platform, use our Wi-Fi network or communicate with us by email, telephone or live chat. chat.
We have appointed a Data Protection Officer (DPO) who is responsible for overseeing matters relating to this notice. You can contact our DPO by email at dpo@accliverpool.com or in writing to: Data Protection Officer, The ACC Liverpool Group, Kings Dock, Liverpool Waterfront, Merseyside, L3 4FP.
If you are an EEA citizen, you can contact our appointed European representative by email at dpo@gdsanalytics.eu or in writing to: GDS Analytics (EU) Limited, The Black Church, St. Mary’s Place, Dublin 7, Ireland.
If you are unhappy with how your data has been processed, we encourage you to contact us in the first instance so that we can resolve any concerns. Alternatively, you can contact the Information Commissioner’s Office (https://ico.org.uk).
Our website may contain links to third party websites, plug-ins and applications. Clicking on these links or allowing these connections may allow third parties to collect or share information about you. We do not control these third-party websites and are not responsible for how they process your information.
PERSONAL DATA WE COLLECT ABOUT YOU
1 We collect, use, store and transfer various types of personal data about you to enable you to receive your tickets; to provide you with information about opening hours and travel; to monitor and improve the services we provide and, where permitted, to enable the event organiser to inform you of upcoming events that they believe may be of interest to you.
2 Personal data means any information about an individual from which that person can be identified. It does not include data from which the identity has been removed (anonymized data).
3 We may collect, use, store and transfer various types of personal data about you, which we have grouped as follows:
- Name and contact information – includes your name, title, billing address, shipping address, email address and telephone numbers.
- Date of birth.
- Payment information – includes your bank account and/or payment card details.
- Purchase history – includes information about tickets and services you have purchased from us. It may also include information about your vehicle if you have purchased parking.
- Profile Data – includes your username and password, interests and preferences.
- Linked Accounts – includes your social media accounts if you link them to us.
- Marketing Preferences – includes your preferences for receiving marketing communications and how we communicate with you.
- Survey responses and competition entries.
- Customer Service History – includes interactions with us by phone, web or social media.
- Information about your device and how you use our websites and apps – includes information you provide to us when you browse our websites or apps, including your IP address, browser type and version, time zone and location settings, browser plug-in types and versions, operating system and platform, and how you use our websites and apps. applications.
4 We also collect, use and share aggregated data, such as statistical or demographic data, for any purpose. Aggregated data may be derived from your personal data, but is not considered personal data by law because it does not directly or indirectly identify you. For example, we may aggregate your website usage data to calculate the percentage of users who use a particular website feature. However, if we combine aggregated data with your personal data in a way that can directly or indirectly identify you, we consider that combined data to be personal data, which will be used in accordance with this Privacy Notice.
5 Unless we have specifically informed you, we do not collect any special categories of personal data about you (including