FAQs

Entry tickets

Conventions are public events that usually last two days. Their main theme is TV shows, movies, series...

Participants will meet their favorite stars, attend discussion panels, get autographs, and can even have a professional photo taken with their favorite actor or actress. They will also have the opportunity to meet artists, creators, and writers related to the theme.

To participate, you must purchase a ticket in advance through our online sales service.

Please note that tickets cannot be exchanged, modified or refunded, except in the event that we cancel the event. At this point, we would like to remind you that the resale of tickets is illegal and that we reserve the right to cancel the ticket in question if any problems occur.

Of course! However, you must fill out a parental consent form, which you will hand in at registration along with a copy of the parent's ID. The form may only be signed by a parent or legal guardian. Children under 12 must be accompanied by an adult at the event.

Children under 3 are admitted free of charge if they are seated on their parents' laps during seated performances. Admission is charged for children 5 and older.

Please note that we do not provide any discounted prices for parents who only want to accompany their children.

We strive to make sure every participant at our conventions has a full experience. To make the most of it, send us an email after purchasing your ticket to inform us of your needs. We will accommodate you and arrange special seating in the main hall and fast-track access to all additional services (photo ops, autographs, etc.) so you don't have to wait in line.

If necessary, an employee will also be available to gladly assist you.

Tickets are available through our official ticketing partners Ticket Quarter and Ticket Portal. We regularly inform you about the start of sales, prices, and individual types of tickets on our official website and social media.

The ticket offer is always published at the start of sales. Tickets are available for the event, autographs, photo ops, selfies, etc.

The ticket allows entry to the event during its validity. The ticket also includes a full-day program, panel discussions, exhibitions, cosplay, movie and series exhibits, gaming zones, fun zones, exhibitors, and other activities. Photo ops with guests, autographs, and some special activities are charged separately.

Yes, unless stated otherwise for a specific type of ticket. Opening hours are from 9:00 AM to 6:00 PM.

The possibility of re-entry may vary depending on the ticket type and current organizational rules. Details will be published before the event.

It is not necessary unless the conditions for a specific ticket type state otherwise. We recommend having the ticket ready on your mobile phone so that the QR code is clearly legible.

Depending on the type of event, there are different ticket variants. Their prices are not fixed and vary depending on the convention/fan gathering and the costs associated with it. A ticket is mandatory to access the event because it is the ticket that grants you entry.

We offer different types of tickets with varying levels of benefits, such as priority access to additional services, front row seats, etc. Tickets allow access to panels and other activities. Always make sure to read the description of what each ticket offers. Descriptions are located on the individual event websites and the ticketing portal.

Depending on the event, some tickets may include additional services. This is not always the case, so again we refer you to the description of the individual ticket types on the event website or ticketing portal for more information.

If you want to buy additional services, you must first purchase a main ticket. Below you will find the additional services we provide with tickets:
Autograph
Photo op
Meeting with actors (Meet & Greet)
Taking a selfie
VIP meeting (dinners, parties)

Additional special services may be added as needed. During photo ops in the photo booth and autograph sessions, taking photos and videos is strictly prohibited (except by decision of the organizer or permission of the guest). In case of violation of the conditions, the culprits may be escorted out of the event.

Every participant must carry their purchase receipts and QR codes must be perfectly legible.

Yes, you can also buy tickets for other people, provided you enter the correct names of the individual participants during the purchase. Each participant must have their name on their ticket.

At the same time, it is necessary to take into account that all information regarding tickets, possible changes, and organizational instructions will be sent to the email address provided during the purchase. So if you are buying a ticket for someone else, don't forget to forward all important emails and notifications to them.

The option to return a ticket is governed by the terms and conditions of the specific sale. Therefore, please carefully check the terms before purchasing. Standardly, tickets cannot be returned.

Auto / Photo

No. Autographs and professional photos with guests are charged separately and are not part of the standard ticket.

Photo op tickets are sold through the official sales system.

It depends on the specific guest and availability. If there is remaining capacity, some services may also be available on-site. However, we recommend purchasing them in advance.

Yes. A photo op or autograph ticket does not replace an event ticket. You need a valid ticket to enter the venue.

Yes, however, if the item is large or would be prohibited for entry to the event (such as a glass bottle, alcoholic beverages, or dangerous objects), always contact us to check if you can bring the item with you.

Yes.

If you cannot arrive at the designated time, follow the instructions you received upon purchase or on-site. The schedule may be changed or supplemented with other options for organizational reasons.

All your photos are printed immediately after the photo op as you leave the photo booth.

Arrive 10 minutes early for the photo op; the order is based on when guests arrive. If your photo op clashes with another, report to an assistant to be prioritized. Your photo will be handed to you immediately after the shoot, right behind the photo booth where printing takes place. Photos will also be uploaded to monopolyevents.co.uk within a month after the event. Please note that if multiple events take place consecutively, the delivery time may be slightly extended, but we will try to send them to you as quickly as possible.

For MEET&GREET, arrive 10 minutes early; seating is based on when guests arrive.

By purchasing MEET&GREET, you agree to have your photo included in the group photo gallery.

Unless otherwise specified for a particular event, you can of course give your favorite star a gift. However, you can only do so during an autograph session. Therefore, you must purchase an autograph ticket for the actor you wish to give the gift to.

⭐ Guests

We will gradually publish the list of confirmed guests on our website and social networks.

We will publish information on the days of attendance for individual guests before the event. For some guests, their program may be limited to a specific day. Panel discussions for individual guests are scheduled only once per weekend/guest.

Yes. The participation of every guest is dependent on their professional and personal commitments. Nevertheless, we do our utmost to ensure the announced program is kept.

Panels and other program activities that are part of the regular Comic Con program are available to valid ticket holders, unless stated otherwise for a specific activity.

Yes. For selected guests, autographs, photo ops, and possibly other fan activities will be available. The specific offer may vary for each guest.

In the event of a guest cancellation, we will inform the holders of the relevant products about refund options to the email address provided during purchase or another solution depending on the specific situation.

We reveal the guests gradually as we receive signed contracts from them. The names of actors and actresses we are in contact with before signing these documents cannot be disclosed for reasons of discretion. If you want to keep up with the announcements, follow us on Facebook and Instagram, or sign up for our newsletter!

Unfortunately, this can happen, as an actor or actress may have last-minute work commitments. It is completely out of our control. Therefore, it is not possible to refund tickets, but we will do everything we can to replace the guest with another of similar quality.

Cosplay

Definitely! Comic Con is a place where you can be your favorite character. Cosplay is not mandatory, but we are happy when our visitors get into it.

No. You can come in regular clothes without cosplay.

Only if it complies with Comic Con rules and venue safety rules. All props must be safe and must not represent a real weapon or dangerous object.

Yes, if it is part of the program. We will publish details about registration and rules before the event.

Program and Panels

The program will be published a few days before the event on social media, on the event's website, and will be sent by email.

You will also receive it upon arrival on the day of the convention! Throughout the event, the schedule of activities will be displayed on screens in the panel room so you have up-to-date information.

We will gradually publish the complete program before the event. Some parts of the program may be announced shortly before Comic Con.

You don't have to.

Seating is not guaranteed for panel discussions. Capacity is limited and we recommend arriving well in advance.

Yes. Some foreign guests will perform in English. Interpretation is provided in the form of headphones (limited quantity).

Practical Information

Yes. Comic Con Czech Republic will offer a program and activities for different age groups.

Yes, unless stated otherwise for a specific ticket type or age category.

Yes, if current operational and safety rules of the venue allow it. In some areas, movement with a stroller may be restricted due to high attendance.

Yes, we strive to ensure the best possible accessibility of the event for all visitors. Specific information on barrier-free entrances, elevators, restrooms, and other services will be published before the event.

Yes. Information on the conditions for entry of an escort will be available for visitors who need personal assistance.

If you have specific requirements, we recommend contacting our team before the event. We will try to find the best possible solution together.

Comic Con Czech Republic 2027 will take place at the PVA EXPO Prague in Letňany.

The venue is easily accessible by Prague public transport. We recommend using the subway and then connecting city transport depending on the current traffic situation.

Yes, there are paid parking options around the venue, all information can be found on the PVA EXPO PRAGUE website here. However, parking capacity is limited, so we recommend using public transportation.

No. Parking is not automatically included in the ticket price.

Yes. Food and beverages will be available at Comic Con.

We expect card payments to be possible with most vendors. However, we recommend having cash just in case.

Please follow the current rules of the venue and its visitor regulations.

Yes.

Yes. You can look forward to a wide range of merchandise, comics, collectibles, toys, clothing, and other products.

Yes. The space will be dedicated to artists, illustrators, comic book creators, and other creatives.

We will publish applications for exhibitors as soon as the registration system is open. Follow our website and social networks.

You will find the most up-to-date information on the official website of Comic Con Czech Republic and our official social networks.

In case of discrepancies, always follow the information published on our official channels. The program, prices, rules, and guest attendance may change during preparations.

Of course! If you don't find an answer to your question here, contact our team. We will be happy to help you.